---
title: "How do I request a refund for my Venus Factor purchase?"
description: "How do I request a refund for my Venus Factor purchase?"
url: https://support.venusfactorcares.com/en/articles/6-how-do-i-request-a-refund-for-my-venus-factor-purchase
collection: "Venus Factor Product Information"
updated: 2026-05-27
language: en
---

# How do I request a refund for my Venus Factor purchase?

How do I request a refund for my Venus Factor purchase?

If you are not satisfied with **Venus Factor**, simply return the unused/sealed bottles back to us **within 60 days of purchase** for a refund.

You DO NOT need an RMA# to return the order. Instead, please include your packing slip or your full name, email address, ClickBank order number and mailing address with the merchandise you are returning so we can match up the return to the correct account for the credit. Or, you can print off your email invoice and include that in the package.

Return shipping costs are your responsibility. Please do not use "REFUSED/RETURN TO SENDER" shipments as they are not guaranteed to be returned by the carrier (USPS/DHL/FedEx/UPS) and may effect your refund eligibility. A refund will be issued to the **_original form of payment_** within 3 - 5 business days of receipt of the returned merchandise.

**_Return your Venus Factor bottles to:_** 

Returns66   
11870 62nd St. N  
Largo, FL 33773  
USA

**_Return your Resurge / Java Burn bottles to:_** 

ShipOffers/Returns  
19655 East 35th Drive  
Suite #100  
AURORA, CO 80011  
USA

**_\*\*To expedite your refund, please email your return tracking information to_** [support@venusfactor.com](https://mailto:support@venusfactor.com)